What types of items do you customize?

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We embroider on clothing, towels, bathrobes, baby items, cases and more. Contact us if you have a specific item in mind!

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Can I bring my own item for embroidery?

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Yes, you can bring your own items! Just make sure they are suitable for embroidery. Contact us for more information.

 

What are the production times?​

 

The time frame varies depending on the complexity of the design and the quantity ordered, but is typically 5 business days.

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What are the rates for custom embroidery?

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Prices vary depending on the size and complexity of the design. Send us your project for a free quote.

 

Can I choose the thread color and calligraphy?​​

 

Yes! We offer multiple thread colors and calligraphy styles.​

 

 

Can I see a preview before the embroidery is done?

Yes, we can send you a digital preview for approval before embroidering.

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How to place an order?

Choose your item, indicate the desired customization (text, color, font), and we will send you a quote. Once approved, we launch production.

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Do you deliver or do I have to pick up my order?

You can pick up your order at our workshop in Laval. Delivery is possible on request (additional fees). Contact us for options.

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What payment methods are accepted?

We accept e-transfer, credit card and cash payments before pick-up.​

 

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Can I have a logo or image embroidered?​

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Yes, we can embroider logos and designs. You must send us a good quality file for a quote.

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What should I do if I have a problem with my order?​

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If you have a problem, contact us quickly so that we can find a solution.